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If you have not managed to find in our Knowledge Base the necessary information to solve your problem,
contact our Customer Support Service

Phone support is available on working days Monday - Friday in
Moscow Office (English, German and Russian): +7 495 789-67-17 (Option 6) (11:00am - 7:00pm GMT + 3)
USA Office (English only): +1-888-969-5282 (7:00 a.m. - 4:00 p.m. (PST))

1) Q: I have purchased your software but when I installed it it still telling that this is a DEMO version. How can I have a licensed version?

2) Q: I want to download the latest version of my purchased program. What is E-Care system?

3) Q: I bought a new device and want to use the license for your software I have bought some time ago on the new one. Is it possible?

4) Q: What is the update/upgrade policy in Paragon Software SHDD and Epocware divisions?

5) Q: I would like to know what is the latest version of the program for my device.